TERMS & CONDITIONS
As soon as we have received your deposit, we make the reservation with the chosen host and send you a booking confirmation with all information about your host and accommodation. At the same time your host will receive the information submitted by you.
Guests arrive by prior agreement with the host. Check in between 14.00-20.00, check out before 12.00, unless agreed otherwise. If arrival to the apartment is expected after 21.00, this must be notified to c/o Stockholm before booking. Often late arrival can be arranged, usually an extra charge applies. Guests are expected to arrive within 30 minutes after arranged time. In case of delay the guest must promptly contact the host. If guest due to delay, or any other reason, does not stay all nights he/she has booked, alternatively reduces the number of persons, no refund is applicable, unless separately agreed with host. c/o Stockholm's deposit then remains nevertheless unchanged, which is also the case if force majeure should occur, i e disruptions caused by external influences. Changing property or dates, provided there is availability, will incur an administration charge of 500 SEK.
The owner or his representative will reject access to the rental accommodation if the number of persons exceeds the number mentioned in the booking confirmation. The same applies if the names are not corresponding to the original booking. Any changes or special requests concerning the rental must be accepted via email by c/o Stockholm prior to the tenantís arrival at the rented accommodation. Be prepared to show identification/passport/credit card upon arrival.
THE TENANT'S OBLIGATIONS
Sound level shall be kept low, no smoking inside the apartments, noise or parties allowed. It is forbidden to bring strangers/people not included in the booking to the apartment. The tenant is responsible for proper conduct and behavior during his stay in the rented accommodation. If the tenant's behavior should deviate from this code, the owner or his representative has the right to immediately ask the tenant to leave the rented accommodation. The tenant is in such cases not entitled to any compensation for the rental amount which has already been paid.
Full travel insurance is recommended.
c/o Stockholm reserves the right to adjust listed prices on the website in exceptional situations and in these cases will inform the client before booking. (Clarification: this does not concern confirmed bookings, where the price of course stays as agreed.)
If you have specific questions about the apartments' equipment, standard or anyting else regarding the booking procedure - please do ask us before booking.
We care about your stay!